Answer

This information is used to respond and process requests for certain products and services which will be offered during the trip planned in conjunction with Solwayscuba.com. This information can be used to:

book a product or service.

inform of any changes

send marketing information.

respond to questions and suggestions.

Hotels

• How do I pay for the reservation?
• Does the hotel offer facilities for accessing Internet?
• Is it possible to request accommodation in a specific room of the hotel?
• Is it possible to pay for my reservation upon arrival at the hotel?

Cars

• ¿Puedo elegir entre autos de cambios mecánicos y automáticos?
• ¿Cuáles son las condiciones de las carreteras?
• ¿Es fácil encontrar un destino?
• ¿Existen parqueos seguros en los destinos?
• ¿Es necesario un permiso internacional para conducir?
• ¿Cómo alquilar un auto en Cuba?
• ¿Cuál es la política de multas existente?
• ¿Es fácil abastecer de combustible, cuál es el costo?

Domestic Flights

• Which are the aircrafts used for domestic flights?

Packages

• Does the All Inclusive package include international flights?
• How can I access other services?
• Which are the services provided by the All Inclusive package?

Transfers

• At what time do they pick up at the hotel for transfers to get international flights?

Events

• Are there any discounts for persons travelling with a delegate to an event?

Incentives

• Is it possible to print menus, gifts and other articles for a group or convention?
• Which are the fees for inspection groups?
• Is it possible to temporarily import equipment and souvenirs for the group through Cuban customs?
• Will Sol Caribe Tours provide assistance throughout the stay of the group even when the group is in the hotel without any activities?
• Will you cover airport tax at the departure of the group?
• Can extra expenses incurred by the group be charged to an account? Is it possible to modify the program?

Personal Information

• What type of personal information do you require?
• What is this information used for?
• ¿With whom will you share this personal information?

Credit Cards

• Why is my credit card number necessary?
• Which credit cards are accepted by Solways Cuba?

Generals

• How can I make a reservation via telephone?
• Do I need to contact you for confirmation of my reservation?
• Are visa arrangements included in the package?
• How can I change or cancel a reservation?
• When is the hurricane season in Cuba?
• Do I need a visa to travel to Cuba?
• How can I travel to Cuba from the Unites States?