Review the rules and restrictions
Please read the policies and conditions listed below in full detail before continuing. By agreeing to these terms you acknowledge having reading and understood all terms and conditions relating to the policies.
Your credit card will be debited after making your reservation for the indicated amount at the time of booking. The charge will be in EURO currency and your bill will state: GESTION HOT. TURISTICA MESOL S.A.
Solways acts as a general sales agent for the sale of carrier transfer fares. All transfers require prepayment. Your credit card will be debited within 24 hours after making your reservation. A written confirmation and details of the transfer will be sent to you at the moment of confirming a booking.
Transfer rates are subject to change except when reservations have been confirmed. All rates are quoted in Euros.
Transfers from 1 to 3 persons will be carried out in air-conditioned taxis driven by bilingual English/Spanish speaking drivers. We also provide transfer services for smalls groups of 4 to 6 persons in air-conditioned minibuses.
For private transfers, all suggestions by our clients shall be seriously taken into consideration.
Collective shuttle buses to Varadero are also available at lower rates since it‚Äôs not a private transfer. The bus will pick you up at your hotel in Havana and will leave you at your hotel in Varadero. Remember that the trip may be slightly longer because it picks up passengers at various hotels in Havana and distributes them in different hotels in Varadero as well. Passengers must take into consideration the importance of timing, since a lot of persons depend on your punctuality.
Transfers will be available at the time and location of your request. Any change must be informed within 72 hrs. Reservations must be made a week before you plan to use them.
Cancellation and Refund Policy
Once you have paid for your reservation, the following cancellation policy applies:
When you cancel the reservation 48 hours before your intended arrival date, we will refund you the total amount that you paid for your reservation.
When you cancel the reservation within 48 hours or less of the date of arrival or no show up there it ll be no refunds.