Please read the below listed policies and conditions in full detail before continuing. By agreeing to these terms you acknowledge having reading and understood all terms and conditions relating to the policies.
IMPORTANT: Reservations for Varadero and Cayo Coco are only allowed to travelers with a tourist visa, not resident in Cuba. You will be able to enjoy the specified destinations as long as you comply with the established protocols. It is mandatory to arrive directly at the destination's international airport and have in/out transfers booked. It is not allowed to leave the booked destination.
Your credit card will be debited after making your reservation for the indicated amount at the time of booking. The charge will be in USD or EUR according to the selected currency and your bill will state: SOLWAYS ONLINE (PORTUGAL).
Please, note, that you all guests must show passport (for non cuban residents) or Identity card (for cuban residents) at the check in momnet. Some hotels will ask too for the Landing card
Booking & Payment Condition
We offer real time room availability and instant confirmations for widest selection of hotels throughout Cuba. If there is not availability for the confirmed hotel, Solways will get confirmation in a similar category hotel in the same city. All hotels requires prepayment. Your credit card will be debited within 24 hours after making your reservation. The charge will be in USD currency. Solways will take payment for this reservation. The total charge includes all room charges and taxes, as well as fees for access and booking. Any incidental charges such as parking, phone calls and room service will be handled directly between you and the property. Your reservation is guaranteed for late arrival. In case of late arrival, please inform us. Solways accepts online payment with the following Credit Cars ( Visa, MasterCard ). Cash payment is not accepted at the hotel to reduce Covid-19 risks.
Cancellations and Modifications
For all activities that are canceled out of the established maximum time, or where the clients do not participate (no-show) in activities that have been previously acquired, the following penalties will be applied:
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